For effortless riding, look no further than our Phoenix Electric Bike. With its 10Ah lithium-ion battery, this astounding electric bike can really go places with as far as 40km on a single charge. The ever-dependable 250W brushless motor can deliver a maximum street-legal speed of up to 25km/h for every cycling activity. Built to last, the bicycle features an aluminium alloy frame that is lightweight and yet strong and sturdy. Better still, the electric bicycle is also loaded with a host of useful features that makes riding it a pleasure. Such as the high-quality Shimano 6-speed shifter mated to large 26″ tyres for smoother cruising, thick cushioned seat for extra comfort, front disc brake and rear drum brake for more effective braking. The basket and bag rack ensure firm storage, while an LED headlight makes night riding as clear as day. With the Phoenix electric bike, getting there is so much more enjoyable with every destination.
Powerful brushless motor
Quality li-ion battery
Portable and rechargeable battery
Up to 25km/h
Range up to 40km on a single charge
Shimano 6-speed gear system
Front disc brake
Rear drum brake
Durable wheels and tyres
Brakes: Front disc brake, rear dump brake
Battery: 10Ah 36V li-ion battery
Motor: 250W brushless rear drive motor
Speed: 25km/h (Australian legal speed)
Duration: Up to 40km on a single charge
Gears: SHIMANO 6-speed gear system
Charging time: 6-8 hours
Load capacity: 110kg
Overall dimensions: 182cm x 104cmx 58cm
1 x Phoenix electric bike
1 x LG li-ion battery
1 x Charger
WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE?
Fitnessau is offering warranty of 1 year on all products, unless stated otherwise.
It is your duty to notify Fitnessau within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.
For calming and processing your warranty you are requested to mail us on support@fitnessau .com.au . In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened.
Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. You are requested not to initiate return without proper approval.
In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product.
WHAT OF PART OF PRODUCT IS MISSING OR BROKEN?
We at Fitnessau ensure checking of product(s) before delivering but in some cases if product delivered to you misses any part or any part is broken we have provisions to help you out.
Fitnessau provides replacement(s) of missing and broken parts. For the same please circle the part(s) which needs replacement and along with that send us a photo with your order number to support@Fitnessau.com.au
In case if suitable part is not available we will manage full replacement or a suitable compensation of the same to you.
WHAT IF THERE IS SOME MINOR DAMAGE?
Customer satisfaction is always our top priority at Fitnessau .Please provide us information about the same on support@fitnessau .com.au along with the pictures of minor defects found in product(s). Our warranty team will get back to you soon and will provide you refund or suitable compensation.
WHAT IF I HAVE CHANGED MY MIND AND I NO LONGER WANT THE PRODUCT I ORDERED?
Well we understand that happening of such incidents are normal but unfortunately we don’t have any such arrangement for refunding in case of change of mind cases. Still in some cases if you change your mind please contact us on support@fitnessau .com.au stating your order number. You are requested to choose carefully as return in case of change of mind is not entertained by us.
White goods are shipped directly from the manufacturer whose policies are stricter than ours. Hence they don’t entertain any return in change of mind cases.
Our all products cannot be returned in change of mind cases due to hygiene reasons hence you are advised to choose carefully.
STILL CONFUSED? WRITE US HERE
Our team at firstname.lastname@example.org is always available to answer all your queries. Please write us for further queries.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
|WA||6740||PRINCE REGENT RIVER|
|NSW||2641,2717, 2831, 2898, 2899|
|QLD||4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959|
|QLD||4806-4899, 4900-4999, 9960-9999|